Department of Citizen Services


Division of Family Assistance and Benefits (DFAB) – formally known as Welfare


Our Mission: To properly assess eligibility and temporarily assist with the emergent/temporary financial, medical and shelter needs of families and individuals through a network of supportive services.

Announcements

WFNJ TANF GA Rate Increases Pursuant to Fiscal Year 2019 Appropriations Act
Suspension of WFNJ Family CAP Pursuant to Fiscal Year 2019 Appropriations Act
NJ SNAP Annual Updates for FFY 2019
SANP Benefits Reduction

English Version | Spanish Version

Programs

NJ SNAP

formerly Food Stamps, is New Jersey’s Supplemental Nutrition Assistance Program that can help low-income families buy the groceries they need to eat healthy.

WFNJ/TANF

WFNJ provides temporary cash assistance and many other support services to families through the Temporary Assistance for Needy Families (TANF) program.

WFNJ/GA

New Jersey is one of only a few states that also provides cash benefits and support services to individuals and couples with no dependent children, through our General Assistance (GA) program.

NJFAMILYCARE

NJ FamilyCare – New Jersey’s publicly funded health insurance program – includes CHIP, Medicaid and Medicaid expansion populations. That means qualified NJ residents of any age may be eligible for free or low-cost health insurance that covers doctor visits, prescriptions, vision, dental care, mental health and substance use services and even hospitalization.

NJ CHILD SUPPORT

The New Jersey Child Support Program:
There is a national commitment to child support and to accomplish this, federal and state laws work together. In New Jersey, the child support program is supervised by the state Department of Human Services, Division of Family Development, Office of Child Support Services, and is administered in individual counties. Most of your business will be handled at county offices.

 Detailed Program Information Brochures

How To Apply For Home Energy Assistance

The Home Energy Assistance (HEA) program offers assistance to low-income families with the payment of heating cost during winter months as well as help with the payment of cooling costs during summer months to individuals with a medically certified condition. Public assistance recipient automatically receive consideration for payment.

Eligibility for low-income residents which includes emergency assistance for the purchase of fuel, completion of furnace repairs, correction of infiltration of cold air and other services is determined by:

LA CASA DE DON PEDRO

317 Roseville Avenue

Newark, NJ 07107

973-485-0701

 

How To Apply For Child Suport and Paternity Progam Services

The Office of Child Support and Enforcement (OCSE) has the responsibility to locate absent parents, establish paternity for children born out-of-wedlock, establish court orders for payment of child support.

 

How To Apply For Supportive Assistance To Individuals and Families

The Supportive Assistance to Individuals and Families Program (SAIF) is a program for individuals and families who have received the maximum 60 months of public assistance. As long as you apply and adhere to program rules, your case will still receive cash benefits plus support services such as child care and transportation for up to 24 months.

 

How To Apply For Early Periodic Screening, Diagnosis and Treatment

Early Periodic Screening, Diagnosis and Treatment (EPSDT) is a program which provides free medical and dental check-ups for Medicaid eligible recipients under 21 years of age. Problems can be identified early and can be treated through regular check-ups before they become more serious.

These services are free to recipients. The only exception is that participants in the Medically Needy Program are not eligible for free EPSDT services.

 

How To Apply For- Kinship Care Subsidy Program

The Kinship Care Subsidy Program provides monthly childcare subsidies to certain low-income individuals raising children whose parents are unwilling or unable to do so. Usually blood or marriage relates such caregivers to the children , but such a relationship is not necessary if the court awards guardianship to the caregiver.

How To Apply For New Jersey Family Care and Kid Care

New Jersey Care is a program which provides full Medicaid services to pregnant women, children born after September 30, 1983 and to aged (65 or over), blind or disabled individuals who are financially needy.

Family Care is an affordable health coverage. Quality Care. NJ Kid Care is now NJ Family Care. That means uninsured kids, parents, couples, and even single adults can all enjoy affordable health coverage-like the kind that already covers thousands of New Jersey children. NJ Family Care is not a welfare program-it’s low cost health coverage through a variety of recognize Health Maintenance Organizations (HMOs).

The purpose of the program is to provide these services in such a manner as to allow the individual to remain in his/her home rather than having to enter an institution (hospital or nursing home).

 

How To Apply For Refugee Resettement Program

The Refugee Resettlement Program provides financial assistance, Medicaid and social services to individuals and/or families who have been designated refugees by the Immigration and Naturalization Service (INS) because they fled from and cannot return to their place of national origin because of fear of persecution on account of race, religion or political opinion.

 

How To Apply For Supplemental Security Income

The Supplemental Security Income (SSI) Program provides financial assistance and Medicaid to aged (65 or over) blind or disabled individuals who are financially needy. This program is administered by the Social Security Administration.

 

How To Apply For Medicaid Special Program

Medicaid Only is a program which provides full Medicaid services to aged (65 or over), blind or disabled individuals who are financially needy. These individuals may reside in a nursing home, a boarding home, their own home, or the home of another person.

 

Medicaid Special Program

Medicaid Special is a program which provides full Medicaid services to individuals under 21 who are financially needy.

 

How To Apply For Medical Transportation Services

Medical Transportation Services is a program which providers for payment of reasonable and appropriate transportation costs for Medicaid recipients to obtain legitimate and required medical services only for those services covered by Medicaid.

 

How To Apply For Medically Needy Program

Medically Needy is a program which provides limited Medicaid services to pregnant women, children under 21 and to aged (65 or over), blind or disabled individuals who are financially needy.

 

Model Waiver Program

The Model Waiver Program provides full Medicaid and case management services to individuals (adults and children) who have high medical costs as a result of serious illness. The purpose of the program is to provide these services in such a manner as to allow the individuals to remain in his/her home rather than having to enter an institution (hospital or nursing home).

 

AIDS Community Care Alternatives Program

The AIDS Community Care Alternatives Program (ACCAP) provides full Medicaid services and certain free in-home care services to individuals diagnosed as having Acquired Immune Deficiency Syndrome (AIDS) and who are in need of such care as a result of serious illness. The purpose of the program is to provide these services in such a manner as to allow the individual to remain in his/her home rather than having to enter an institution (hospital or nursing home). An applicant must be assessed to need a nursing home level of care.

 

Boarding Home Services Program

The Boarding Home Services Program provides services to residents of boarding homes in Essex County which are intended to ensure their health and safety in the community. Some of the services provided include outreach, information and referral, case management and protective services to prevent possible abuse, neglect or exploitation.

 

How To Apply For Child Support and Paternity Program Services

The Child Support and Paternity Program (CSP) has the responsibility to locate absent parents, establish paternity for children born out-of-wedlock, establish court orders for payment of child support and collect these monies for the support of the children.

 

Community Care Program for the Elderly & Disabled

The Community Care Program for the Elderly and Disabled (CCPED) provides certain free in-home care services to aged (65 or over), blind or disabled individuals who are in need of such care as a result of serious illness.

 

How To Apply For Medicare Beneficiary – English

How To Apply For Medicare Beneficios – Spanish

The Specified Low Income Medicare Beneficiary Program (SLMB) and SLMB Q1-1 programs pay Medicare Part B premiums for individuals who are not eligible for New Jersey Care and Special Medicaid Programs, because their incomes are too high.

 

How To Apply For- Drug and Alcohol Abuse

The Substance Abuse Initiative program is a free service that is provided through Work First NJ (WFNJ) to help individuals get treatment for alcohol or drug abuse problems.

 

Early Periodic Screening, Diagnosis & Treatment

Early Periodic Screening, Diagnosis and Treatment (EPSDT) is a program which provides free medical and dental check-ups for Medicaid eligible recipients under 21 years of age. By regular check-ups problems can be identified early and be treated before they become more serious.

These services are free to recipients. The only exception is that recipients of Medically Needy are not eligible for free EPSDT services.

An enhanced aspect of EPSDT, called Health Start, provides case management, follow-up and support services for EPSDT children under 2 years of age and pregnant women. Certified Health Start providers can determine a pregnant woman to be presumptively eligible and immediately provide free services. The woman then has 45 days to file application for Medicaid.

 

How To Apply For Emergency Assistance Program

Emergency Assistance is a program which provides financial assistance and social services to eligible WFNJ/TANF/GA and SSI eligibles.

 

How To Apply For- Family Violence Program

The domestic violence assistance program provides financial assistance, Medicaid and counseling services in a safe environment to eligible WFNJ/TANF/GA families and/or SSI individuals who are the victims of domestic violence.

 

How To Apply For Food Stamp – English

How To Apply For Food Stamp – Spanish

Food Stamps is a program which provides benefits to low income families to increase their food purchasing power. Family First cards used in stores to purchase food (EBT).

 

How To Apply For- Funeral and Burial Expenses

Payment toward the cost of funeral and burial or cremation expenses may be made by the WFNJ Agency for certain eligible individuals.

 

How To Apply For General Assistance

WFNJ/GA is a program for single adults and couples without dependent children. This program is designed to give you the assistance you need to get off Welfare and improve the quality of life.

 

Traumatic Brain Injury

The Traumatic Brain Injury Program provides full Medicaid services and certain free in-home care services to individuals 18 to 65 years of age who are in need of such care as a result of serious brain injury. The purpose of the program is to provide these services in such a manner as to allow the individual to remain in his/her home rather than having to enter an institution (hospital or nursing home).

 

How To Apply For Work First New Jersey Temporary Assistance For Needy Families

WFNJ Temporary Assistance to Needy Families is a program which provides financial assistance, Medicaid and social services to low income families with children who are without parental support or care due to the death, absence, or physical or mental incapacity of one or both parents. Families with both parents who have very low or no income and resources may also receive assistance.

Ancillary Services

EMERGENCY ASSISTANCE

WFNJ clients may receive Emergency Assistance (EA) in certain situations. These benefits include, but are not limited to: essential food, clothing, shelter and household furnishings; temporary rental assistance or back rent or mortgage payments; utility payments (such as heat, water, electric); transportation to search for housing; and moving expenses.

FAMILY VIOLENCE OPTION

WFNJ recognizes that family/domestic violence victims may have special needs. If you are a victim  of family/domestic violence, rape or incest, some WFNJ requirements may not apply to you.

SUBSTANCE ABUSE INITIATIVE (SAI)

If you are experiencing a problem with drug or alcohol abuse, and the problem interferes with your ability to work or participate in work activities, you can get help. WFNJ offers an assessment and will pay for treatment at a licensed substance abuse treatment facility, as well as provide supports such as child care and transportation while you are receiving treatment. All you have to do is ask your welfare case manager for a referral to the Substance Abuse Initiative Care Coordinator.

KINSHIP CARE

In New Jersey and across the country, many grandparents, relatives and family friends are providing care to children who are unable live with their birth parents. When situations arise and a child can no longer safely reside with their birth parent/legal guardian, Child Protection and Permanency, CP&P, first look for relatives and family friends who may be familiar to the child to provide care.  Relatives and family friends are usually known to a child and can often help ease the trauma of separating from a birth parent by providing a safe, nurturing environment.

HOME ENERGY ASSISTANCE

Low-Income eligible households that are having a difficulty paying their heating and cooling bills can contact this office for financial assistance and help in weatherizing their homes.

Locations

18 Rector Street, Newark, NJ 07102
50 S. Clinton Street, East Orange, NJ 07018
465 Martin Luther King, Jr Blvd., Newark NJ 07102
HOURS OF OPERATION
Monday – Friday 7:30am – 4:00pm
*Extended Hours (Appointment only) every Wednesday 4:00pm-6:00pm*
**Our offices are closed to the public every third Thursday of the month**
CONTACT US
Call Center (973) 395-8000
Email: ECWCustomerElink@citizenservices.essexcountynj.org

USDA Nondiscrimination Statement

   In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
   Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits.  Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.  Additionally, program information may be made available in languages other than English.
   To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992.  Submit your completed form or letter to USDA by:
(1) mail: U.S. Department of Agriculture
     Office of the Assistant Secretary for Civil Rights
     1400 Independence Avenue, SW
     Washington, D.C. 20250-9410;
(2) fax: (202) 690-7442; or (3) email:program.intake@usda.gov
DEPARTMENT OF CITIZEN SERVICES
50 South Clinton Street, East Orange, NJ 07018 – Suite 5400
(T) 973-395-8400 ~ (F) 973-395-8493

Director Anibal Ramos
(T) 973-395-8400
aramos@dedte.essexcountynj.org

OFFICE OF SENIOR SERVICES

900 Bloomfield Avenue, Verona, NJ 07044

The Essex County Division of Senior Services is a New Jersey EASE (Easy Access Single Entry) site, which provides older adults, their families, and other concerned individuals with information about, and referral or linkage to, community services.
(T) 877-222-3737


Director Jaklyn De Vore
jdevore@seniors.essexcountynj.org


Information and Assistance
(T) 973-395-8365


Special Transportation System
(T) 973-737-7200


Veterans Services

DIVISION OF COMMUNITY ACTION

50 South Clinton Street, East Orange, NJ 07019 – 3rd Floor


Director Maurice J. Brown
(T) 973-395-8350 (F) 973-395-8433
mjbrown@communityaction.essexcountynj.org


Consumer Advocate Melvin Williams
(T) 973-395-8360 (F) 973-395-8433
mwilliams@communityaction.essexcountynj.org


Homeless Unit Maria Ramos
(T) 973-395-8361 (F) 973-395-8433
mramos@community action.essexcountynj.org


Tenant Resource Center – Utility Assistant/NJ Share Kathy McCarey
(T) 973-395-8362 (F) 973-395-8433
lmccarey@communityaction.essexcountynj.org


Weights & Measures Louis Turco, Superintendent
(T) 973-395-8363 (F) 973-395-8433
lturco@communityaction.essexcountynj.org


H.O.P.W.A. Program (Housing Supporting Persons With Aids) Terrance McCoy
(T) 973-395-8354
tmccoy@communityaction.essexcountynj.org


Continumum of Care Jesse Torres
(T) 973-395-8352 (F) 973-395-8433
jtorres@communityaction.essexcountynj.org

DIVISION OF FAMILY ASSISTANCE AND BENEFITS

18 Rector Street, Newark NJ 07103 – 9th Floor


General Questions, SNAP Applications, General Questions CALL CENTER
(T) 973-395-8500


Division Head Jeanette Page-Hawkins
(T) 973-733-3325 (F) 973-504-9316
jpage-hawkins@DFAB.essexcountynj.org

Downtown Citizen Service Center (NJ FamilyCare Intake)

Leslie Porter-Hankerson, Administrator
18 Rector Street , Newark, NJ 07103 – 7th Floor
(T) 973-733-2518 (F) 973-643-3480

Westside Citizen Service Center (Work First NJ, Temporary Assistance to Needy Families-TANF A-J )

Aaron Crawley and Cassandra Smalls-Nicholson, Administrators
18 Rector Street , Newark, NJ 07103 – 3rd floor
(T) 973-733-3181 or (T) 973-733-3181 (F) 973-643-3772

Office of Special Services (Adult Medicaid, Family Violence, Emergency Assistance to Needy Families-TANF Q-Z) Self Service Kiosks

Patricia Bradley-Godfrey, Administrator
18 Rector Street – 5th Floor, Newark, NJ
(T) 973-645-8340 (F) 973-642-4960

Military Park Citizen Service Center (Office of Intake Services)

Valentina Green and Nwabueze Brooks, Administrators
18 Rector Street , 1st & 2nd Floor, Newark, NJ 07102
(T) 973-733-4571 or (T) 973-733-4571 (F) 973-643-3980

Office of Medicaid Services (NJ Family Care-Case Management) Interim Reporting Form (IRF)

Lisa Upshaw, Administrator
18 Rector Street – 10th Floor, Newark, NJ 07102
(T) 973-645-7030 (F) 973-824-5712


Riverview Office (Work FirstNJ/General Assistance GA Newark and irvington/SSI Only/Emergency Assistance TANF K-P) Nancy Gervikvkas. Administrator
18 Rector Street, Newark NJ 07102 4th Floor
(T) 973-232-1801 (F) 973-232-1847

Food Stamp Service Center SNAP and General Assistance-GA (Except Newark and Irvington) SSI, Emergency Assistance (Except Newark and Irvington)

Fatima Cole, Administrator
50 South Clinton Street, East Orange, NJ 07018 – 1st Floor
(T) 973-395-8130 (F) 973-395-8347

Office of Child Support (Child Support Enforcement)

Carla Tention, Administrator
HOR – MLK Blvd., Rm 102, Newark, NJ 07102
(T) 973-733-3388 (F) 973-643-3774


Office of Fraud Prevention & Investigations – HOTLINE Frank Eagan, Coordinator
18 Rector St., 8th Fl., Newark, NJ 07102
(T) 973-733-5551 (F) 973-643-3867

DIVISION OF YOUTH SERVICES

5o South Clinton Street, EO 07018-Fl 3


YOUTH SERVICES COMMISSION
50 S. Clinton St., EO, NJ 07018 – FL 3


Administrator Lee B. Fisher
(T) 973-530-9580 (F) 973-395-8493
lfisher@ecysc.essexcountynj.org,

ESSEX COUNTY YOUTH DETENTION FACILITY

80 Duryea Street, Newark, NJ 07103


Director Rev. Dennis Hughes
(T) 973-497-4720 (F) 973-497-4747
dhughes@ecjdc.essexcountynj.org


Superintendent Gina Saunders
(T) 973-497-4720 (F) 973-497-4748
gsaunders@ecjdc.essexcountynj.org